Frequently Asked Questions
Need something cleared up? Here are our most frequently asked questions.
where is CareOne Clinics Located?
addCareOne Clinics is located at 39 Alternative Road, Chevron Bypass, Lekki, Lagos
What services does your clinic offer?
addWe specialize in primary care, specialty consultations, diagnostics, physical therapy, telehealth. Our goal is to provide comprehensive, patient-centered care for all your outpatient needs.
Where is the clinic located?
addWe are located at 39 Alternative Road, Chevron Bypass, Lekki Lagos.
What are your hours of operation?
addOur clinic is open on Monday–Sunday 8:00 AM–8:00 PM. We are opened on weekends and public holidays.
Do you offer telehealth appointments?
addYes! We provide virtual consultations for follow-ups, non-emergency care, and certain specialties. Schedule online or call us to arrange a telehealth visit.
How do I schedule an appointment?
addYou can book appointments: Online: Visit: https://careoneclinics.com/appointments Phone: Call [+2349035304706] In-person: Stop by our front desk during business hours. Email: [email protected]
What should I bring to my first appointment?
addPlease bring: Photo ID (if applicable) Insurance card (if applicable) List of current medications Any relevant medical records or referrals.
Can I walk in without an appointment?
addWe prioritize scheduled appointments to minimize wait times, but limited walk-in slots may be available. Call ahead to check availability.
Do you accept insurance?
addYes! We work with most major insurance providers, Contact us to verify your coverage, or visit https://careoneclinics.com/services to view our list of partner HMOs.
What if I don’t have insurance?
addWe offer affordable self-pay options and sliding-scale fees based on income. Ask our billing team for details.
Can I get lab tests or imaging done at your clinic?
addWe provide onsite lab tests/X-rays/ultrasounds for your convenience. Some tests may require fasting or preparation—we’ll notify you in advance.
Do you offer genetic testing or counseling?
addYes! We provide tests for hereditary cancer risk, pharmacogenomics (medication compatibility), and prenatal screenings. Counseling is included.
Can I participate in clinical trials at your clinic?
addCraeOne Clinics follows ethical standards in all our practices. our clinical staff are GCP-ICH complaint, hence we partner with ethical research institutions to offer cutting-edge scientific advancements to deliver observational and interventional research for works, cutting accross various specialties and medical conditions like diabetes, infectious & autoimmune disorders, and more. Patient eligibility is assessed per protocol and inclusion criteria. At careOne, patient safety is at the heart of our services offerings.
How do I stay updated about clinic news or policy changes?
addSubscribe to our newsletter ([https://careoneclinics.com/services#:~:text=Enter%20Email%20Address-,Subscribe,-Quality%20Healthcare%20Service]) or follow us on social media platforms https://x.com/CareoneClinics . We notify patients of changes via email, portal alerts, and posted signage.
Can I get vaccinated at CareOne Clinics
addAt CareOne, We believe that prevention is better than cure! we offer Childhood, Adolescent and Adult vaccination.
WWhat are the here is CareOne Clinics Located?
addCareOne Clinics is located at 39 Alternative Road, Chevron Bypass, Lekki, Lagos
Is there a Dental Clinic at CareOne Clinics?
addYes. CareOne Clinics offers dental services with highly skilled and dedicated dental practitioners.
What other services does CareOne Clinics offer?
addAt CareOne Clinics, we have highly skilled medcial professionals to offer General Out Patient Consultations Specialist Consultations Pre-Employment screenings Wellness and Lifestyle Immunisation Services Family Planning and Reproductive Health Rapid Diagnostics Emergency Care and First Aid services, amongst others.